Welcome to Rekreate Digital, the trading name of Rekreate Digital Marketing Services, a Philippine sole proprietorship of Ryan Kyle Ocampo ("Rekreate Digital", "we", "us", "our"). These Terms of Service ("Terms") govern your use of our website and services. By accessing our website or using our services, you agree to these Terms. Please read them carefully.

Two different things are covered here. Most of this page — everything about fees, deliverables, and termination — applies to clients who have engaged us under a signed service agreement. A smaller part, the sections on using this website and on our AI assistant, applies to anyone visiting the site. Where a signed service agreement says something different from these Terms, that agreement governs.

Acceptance of Terms

By accessing our website at rekreatedigital.com or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

Services

Service Offerings

Rekreate Digital provides technology and marketing services, including but not limited to custom AI agent platforms and workflow automation, social media management, website development, search engine optimization (SEO), content creation, email marketing, and advertising management. The specific services we provide to you will be outlined in a separate service agreement or statement of work.

Service Changes

We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of our services.

Using This Website

This website is free to browse and has no accounts, no logins, and no passwords. When using it — including our chat assistant — you agree not to:

Fair use of the assistant

Submit automated, scripted, or high-volume traffic to the assistant, or otherwise attempt to run up our costs
Try to make it reveal its instructions, act outside its purpose, or produce content unrelated to our services
Use it to generate unlawful, harassing, deceptive, or infringing content
Submit anyone else's personal data, or sensitive information of any kind

Fair use of the site

Probe, scan, or test the security of the site or our API, or interfere with its availability
Scrape or bulk-copy our content, or use it to train a machine-learning model without our written permission
Submit false details through our forms, or use them to send spam
Misrepresent yourself as being connected with Rekreate Digital

We apply rate limits and automated abuse protection, and we may block access that breaches this section. These are the only restrictions on browsing the site — no account or registration is required or offered.

AI Systems and Output

Our main business is building and running AI systems, and we operate an AI assistant on this website. Because AI behaves differently from ordinary software, these terms apply specifically to it.

Our website assistant is not advice

“Arky” is an automated assistant, not a person, and it tells you so. It can be wrong, out of date, or incomplete, and nothing it says is a quote, an offer, a commitment, or professional advice of any kind. Prices, timelines, and scope are only binding when set out in a written proposal or signed service agreement. Do not rely on the assistant for any decision that matters — ask us directly.

AI output in delivered systems

AI systems are probabilistic. A system we build for you may produce output that is inaccurate, incomplete, biased, or unexpected, even when it is working exactly as designed, and identical inputs may not produce identical outputs. We build in the safeguards agreed in your service agreement, but we cannot and do not warrant that AI output will be accurate, error-free, or fit for a particular decision.

You remain responsible for how AI output is used in your business. Where output affects people, money, safety, legal obligations, or regulatory compliance, you agree to keep meaningful human review in the loop rather than acting on output automatically. We will tell you where we think that review matters most, and this obligation survives handover of a system you own.

Dependence on third-party AI providers

Our systems, and this website's assistant, rely on AI models and platforms operated by third parties. Those providers can change their models, pricing, terms, or availability, or discontinue a model, at any time and without notice to us. We are not liable for their acts, omissions, outages, or changes. Where a provider change materially affects a system we run for you, we will tell you and work with you on the alternatives; any resulting change in cost or scope is handled under your service agreement.

Training and your data

We do not use your business data, your clients' data, or content you give us to train our own AI models, and we do not sell it. Where we pass data to a third-party AI provider in order to run a system for you, we will tell you which provider and configure the service to exclude your data from that provider's model training wherever the provider offers that option.

Client Responsibilities

When we deliver services to you under a service agreement, you agree to:

Information & access

Provide accurate, current, and complete information as required for the services
Where we need access to your systems or third-party accounts to do the work, grant it through your own administrator, keep those credentials confidential, and revoke our access when the engagement ends
Keep secure any credentials, dashboards, or systems we hand over to you, and tell us promptly if you believe they have been compromised
Hold your own accounts with any third-party service a delivered system depends on, and comply with those providers' terms

Content & Compliance

Comply with all applicable laws and regulations
Provide timely feedback, approvals, and content as necessary for service delivery
Obtain all necessary rights, permissions, and consents to provide us with any content or materials

Data Protection

Running AI systems for a client normally means handling personal data that belongs to that client — their customers, staff, tenants, or suppliers. Where that happens, the roles are as follows.

You are the controller; we are the processor

For personal data we process on your behalf, you are the personal information controller and we act as your personal information processor under the Philippine Data Privacy Act, and as your processor under Article 28 of the GDPR where it applies. We process that data only on your documented instructions and for the purposes of delivering the services.

Our commitments

We will not use your data for our own purposes, mix it with another client's, sell it, or use it to train our own AI models.
Our personnel are bound by confidentiality.
We implement security measures appropriate to the risk, and we keep a record of the processing we carry out for you.
We will not appoint a sub-processor without telling you, and we will impose equivalent obligations on any we do appoint. Where our systems rely on providers such as hosting, database, or AI platforms, we will identify them to you.
We will assist you, so far as we reasonably can, with data subject requests, breach notification, and any assessment you must carry out.
We will notify you without undue delay and in any event within 48 hours of becoming aware of a personal data breach affecting your data, so you can meet your own 72-hour obligation to the National Privacy Commission or your supervisory authority.
At the end of the engagement we will return or delete the personal data we hold for you, at your choice, except where law requires us to keep it.

A separate data processing agreement takes precedence. If you need a standalone DPA — including the Standard Contractual Clauses for transfers out of the EEA — we will sign one, and its terms will override this section to the extent they differ. Ask us and we will provide it.

How we handle personal data as a controller in our own right — website visitors, enquiries, and job applicants — is set out in our Privacy Policy.

Intellectual Property Rights

Our Intellectual Property

All content on our website, including text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of Rekreate Digital or our content suppliers and is protected by Philippine and international copyright, trademark, and other intellectual property laws.

You may not reproduce, modify, distribute, display, perform, or create derivative works from any content without our prior written consent.

Your Content

When you provide content to us for use in our services, you retain ownership of your intellectual property rights. By providing content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute your content in connection with the services we provide to you.

You represent and warrant that you own or have the necessary rights to the content you provide and that our use of your content will not infringe or violate the rights of any third party.

Deliverables

Ownership of deliverables created as part of our services will be determined by the specific service agreement between us. Generally, upon full payment of agreed fees, you will own all rights to custom deliverables created exclusively for you, while we retain ownership of pre-existing materials, tools, methodologies, and know-how.

Payment Terms

You agree to pay all fees and charges for the services you select according to the payment terms outlined in your service agreement. All payments are non-refundable unless otherwise specified in writing.

For monthly services, payment is due at the beginning of each service period. For project-based services, payment terms will be outlined in your service agreement, typically including an initial deposit and milestone payments.

If you fail to make any payment when due, we reserve the right to suspend or terminate your services until payment is received. Late payments may be subject to a late fee or interest as permitted by law.

Term and Termination

The term of our service agreement begins on the date specified in your service agreement and continues until terminated as provided in these Terms or your service agreement.

Either party may terminate the service agreement with written notice as specified in your service agreement, typically 30 days for ongoing services. Project-based services may have different termination provisions.

We may suspend or terminate your access to our services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use our services will immediately cease.

All provisions of these Terms that by their nature should survive termination shall survive termination, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Rekreate Digital, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

Your access to or use of or inability to access or use our services
Any conduct or content of any third party on our services
Any content obtained from our services
Unauthorized access, use, or alteration of your transmissions or content

Our total liability to you for all claims arising from or related to these Terms or our services shall not exceed the amount you paid us for the services giving rise to the claim during the six (6) months preceding the claim.

Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis. Rekreate Digital makes no warranties, expressed or implied, regarding the operation or availability of our services, or that our services will be uninterrupted or error-free.

We do not guarantee specific results from the use of our services, including increased website traffic, improved search engine rankings, higher conversion rates, or increased sales or leads.

To the maximum extent permitted by applicable law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Indemnification

You agree to indemnify, defend, and hold harmless Rekreate Digital, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with:

Your access to or use of our services
Your violation of these Terms
Your violation of any third-party rights, including without limitation any intellectual property rights or privacy rights
Any content you provide to us for use in our services

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law principles.

For clients within the Philippines, any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Metro Manila, Philippines.

For international clients, any dispute arising from these Terms shall be finally settled by arbitration in accordance with the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules. The language of arbitration shall be English, and the place of arbitration shall be Manila, Philippines.

Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes to these Terms, we will notify you by email or by posting a notice on our website. Your continued use of our services after such modifications will constitute your acceptance of the revised Terms.

Electronic Communications

By using our services, you consent to receive communications from us electronically. We may communicate with you by email or by posting notices on our website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Severability

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

Entire Agreement

These Terms, together with the Privacy Policy and any service agreement between us, constitute the entire agreement between you and Rekreate Digital regarding our services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.

Contact Information

If you have any questions about these Terms, please contact us at:

Rekreate Digital Marketing Services (sole proprietorship of Ryan Kyle Ocampo), trading as Rekreate Digital
Registration: BIR-registered, Revenue District Office No. 027 — Caloocan City (TIN on official receipts and invoices, available on request)
Email: [email protected]
Phone: +63 956 064 2329
Address: 570 Prudencio St., Rubyville Subd., Barangay 160 (Baesa), 1400 Caloocan City, Metro Manila, Philippines

These Terms of Service were last updated on August 16, 2026. By using our services, you acknowledge that you have read and agree to these terms.

Terms of Service

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