Privacy Policy
Last Updated: May 10, 2026
At Rekreate PH ("we", "us", "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our digital marketing services. Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect
We may collect the following types of information:
Personal Information
- Name, email address, phone number, and company details
- Billing information and payment details
- Communication preferences
- Information provided in forms, surveys, or correspondence
Technical Information
- IP address, browser type, and device information
- Pages visited and links clicked on our website
- Cookies and similar technologies (see the Cookies section below for details)
- Analytical data about how you interact with our marketing campaigns
How We Use Your Information
We use the information we collect for purposes including:
Service Provision & Improvement
- Providing and improving our digital marketing services
- Processing transactions and managing your account
Communication
- Communicating about services, promotions, and updates
- Responding to your inquiries and support requests
Analysis & Personalization
- Analyzing website performance and user behavior
- Personalizing your experience and delivering tailored content
Legal & Security
- Complying with legal obligations
- Protecting our rights, property, and safety
Legal Bases for Processing (for EU/EEA Users)
Under the General Data Protection Regulation (GDPR), we process your personal data on the following legal bases:
Contractual Necessity
To fulfill our contractual obligations to you when providing our services
Legitimate Interests
For our legitimate business interests, such as improving our services
Consent
When you have given us specific consent to process your data
Legal Obligation
To comply with legal requirements in applicable jurisdictions
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When determining retention periods, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.
Data Sharing and Disclosure
We may share your personal information with:
Service Providers
Third-party vendors who assist us in providing our services
Business Partners
Companies we collaborate with to offer joint services or promotions
Legal Authorities
When required by law, court order, or governmental regulation
Corporate Affiliates
In connection with a corporate transaction, such as a merger or acquisition
We implement appropriate contracts and safeguards with third parties to ensure your data is protected when shared.
Specific third-party services we use
To operate this website we rely on the following providers, which may process limited visitor data:
- Google Analytics (Google LLC) — measures website traffic and usage. It loads only after you accept analytics cookies, and may set cookies and process your IP address. See Google's Privacy Policy.
- Website chatbot (“Arky”) — when you type messages to our on-site assistant, those messages are processed by a third-party AI provider to generate replies. If you choose to share contact details in the chat, we save them only to respond to your enquiry, and only after you consent.
- Google Maps (Google LLC) — displays our location on the contact page; loading the map shares your IP address with Google.
- Google Workspace / Google Apps Script & Google Sheets (Google LLC) — receives and stores the details you submit through our contact and newsletter forms (such as your name, email, phone, company, and message).
If you are in the Philippines, you may exercise your rights under the Data Privacy Act of 2012 and may lodge a complaint with the National Privacy Commission (privacy.gov.ph).
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete information
- Request deletion of your personal data
- Restrict or object to certain processing activities
- Data portability (receiving your data in a structured, machine-readable format)
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with a supervisory authority
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, which may have different data protection laws. We ensure appropriate safeguards are in place to protect your information when transferred internationally, in compliance with applicable laws including the Philippine Data Privacy Act and GDPR.
10. Cookie Policy
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings. For more details on the cookies we use, please refer to our Cookie Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.
12. Philippine Data Privacy Act Compliance
We comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. As required by this law, we are committed to upholding your rights as a data subject and implementing reasonable and appropriate organizational, physical, and technical measures to protect your personal information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
REKREATE DIGITAL MARKETING SERVICES
Email: [email protected]
Phone: +639560642329
Address: Metro Manila, Philippines
For data subjects in the EU/EEA, you have the right to lodge a complaint with your local data protection authority if you are not satisfied with our response to your concerns.
This Privacy Policy was last updated on May 10, 2026 and is compliant with the Philippine Data Privacy Act and international regulations.